Frequently Asked Questions

If you have any questions about what you have found here at Casino Radar then you have come to the right place. Here you will find answers to all the questions we are asked most often, about casinos, our reviews, the different types of payment methods, game developers and so on.  

We have tried to ensure that our answers are as detailed and clear as possible, so that you will easily find the information you need without having to search around for it. However, if you do find yourself in need of more help then please do not hesitate to contact us.  

How do I claim a casino deposit bonus?

This will vary slightly depending on the casino and the nature of the bonus. Upon joining a casino, most casinos will offer you the Welcome Bonus and you simply need to click a button to decide whether you accept it or not. For future deposit bonuses, you will normally be given a promotional code that you enter in the casino’s cashier when making a deposit.

What are bonus wagering requirements?

Nearly all casino bonuses come with wagering requirements. For example, a bonus may have wagering requirements of 20x. This means, that any bonus money you receive will have to be wagered twenty times over before you can withdraw winnings. For example, if you accept a €10 bonus, then you will have to wager €200 before withdrawing. If it is a free spins bonus, then very often there will be wagering requirements on the winnings from the spins. You also need to look at game contributions. Normally slots will contribute 100% to wagering requirements, meaning that everything you bet on slots goes towards them. However, card and table games may only contribute 20%, which means that for every €1 bet, only €0.20 goes towards the wagering requirements.

Is it necessary to download software to play at an online casino?

No. Long gone are the days when you would have to download and install special casino software. Today, nearly all casinos are entirely web based, which means that if you visit the website from any modern web browser, all you need to do is sign in and you can start playing immediately. The games will be opened in the web browser and you will have instant access to the entire library.

How do I know if I can trust the games from a particular developer?

To begin with, if we have reviewed a developer on this site, then you can be absolutely certain that its games are unbiased and fair. If you want to investigate this for yourself, then you can visit the developer’s website. There you will find details about which licenses it holds. If a respected gambling authority, such as the UK Gambling Commission or the Malta Gaming Authority, licenses it, then it is a sure sign that the games are fair.

Is it better to use an e-wallet or a debit card?

There are pros and cons to each payment method and ultimately, it will come down to personal preference. For example, when using a debit card you will not have to create a special account and the funds are transferred directly to a casino. On the other hand, withdrawal times tend to be quite slow. If you use an e-wallet, then you may be charged some fees and you will have to setup the wallet and fund it. However, e-wallet transactions are generally very fast, including withdrawals.

Is it possible to deposit money at casinos without providing banking information?

Definitely. You can simply purchase a prepaid voucher, such as Paysafecard, for cash, and then use it to deposit funds in your casino account. This way you will not have to provide any of your personal information. However, in order to withdraw funds you will have to verify your identity and provide some information for the withdrawal to be processed.

How do you choose which casinos to review?

We employ very strict criteria when deciding which casinos to review, simply because there are so many of them and we don’t want to waste our time or your time on those which are not up to scratch. This means that if the casino does not have a respectable and trustworthy license we will immediately ignore it. We will then take a look at the games on offer, to see if they come from top developers, the types of bonuses and rewards available, customer support, and payment methods. If we consider all of them to be of a high standard, then we will conduct a full review of the casino.